Terms and conditions
Payment
Bookings up to £100 are paid in full when you book. Above that, a deposit of 50% secures your booking and the balance is due 30 days before arrival, charged to the card you booked with; we remind you 7 days beforehand. Bookings made within 30 days of arrival are paid in full at the time of booking. Cash or card is accepted on arrival for walk-in guests.
Changes and cancellations
You can cancel, arrive later or leave earlier using the link in your confirmation email. Nights you give up are refunded on the same terms as a cancellation. To add nights or people, ring or email us.
What counts is the size of the booking in bed-nights: every bed you hold, including empty beds in a private room, times the nights.
- Small bookings, up to 4 bed-nights (for example one or two people for a night or two): cancel any time up to the day before arrival for a full refund. On the day of arrival there is no refund.
- Larger bookings: 100% refund with 14 or more days' notice; 50% refund with 3 or more days' notice; nothing with less.
- If CalMac cancels your sailing, ring us: we will refund in full whatever the size of the booking.
Arrival and departure
Guests may arrive any time between 5:00pm to 10:00pm and we ask guests to leave by 10:30am to allow time for cleaning.
Property and valuables
As the property is unstaffed the bunkhouse cannot be responsible for the loss or damage of guests' property.
Smoking
This is a non-smoking bunkhouse.
Pets
We do not accommodate pets.